Privacy Policy
One Season Boutique Hotel Vung Tau – Beachfront is committed to protecting your personal information in accordance with international privacy standards. This policy explains how we collect, use, share, and safeguard your data when you access our website or use our services.
1. Information We Collect
We only collect information necessary for operations and to enhance your guest experience, including:
1.1. Personal Information
Full name
Email address and phone number
Nationality (if provided)
Booking details and special requests
1.2. Technical Information
IP address
Device type and browser information
Cookies and website interaction data
2. Purpose of Data Use
Your information is used strictly for legitimate purposes, including:
Processing reservations and confirming services
Providing guest support
Improving our services and website performance
Managing transactions and payments
Sending marketing communications with your consent
Complying with applicable legal requirements
3. Sharing Information with Third Parties
We only share your data when necessary and in the following cases:
Technology providers (booking engines, channel managers, payment gateways)
Operational partners directly involved in delivering your requested services
Government authorities when required by law
When needed to protect the legitimate rights of the hotel or users
All third parties are required to comply with privacy standards and are strictly prohibited from using your data for unrelated purposes.
4. Cookies & Tracking Technologies
Cookies help us:
Remember your preferences
Improve website loading speed
Personalize content
Analyze website performance
You may disable cookies in your browser settings, but certain functions (such as online booking) may not operate optimally.
5. External Links
Our website may contain links to external sites.
We do not control and are not responsible for the content or privacy practices of those websites, nor for any data you provide on linked pages.
6. Data Retention
Booking data: up to 10 years, per international hotel standards and local accommodation laws.
Payment transaction data: 12–24 months.
Marketing data: retained until you unsubscribe.
Cookies: typically stored from 30 days to 12 months, depending on type.
7. Your Rights
You have the right to:
Request access to your personal data
Modify or update your information
Request deletion of your data (where legally permitted)
Unsubscribe from marketing emails at any time
Request clarification on how your data is being processed
8. GDPR Compliance (for EU Guests)
If you are from the European Union, you are entitled to:
Right of access
Right to rectification
Right to erasure (Right to be Forgotten)
Right to object to processing
Right to data portability
We adhere to GDPR data-processing principles.
9. Data Protection Contact
If you have any questions regarding privacy or data protection, please contact:
Data Protection Email:
reservation.oneseasonhotelvt@gmail.com
10. Policy Updates
This policy may be updated to reflect legal requirements or new security standards.
The latest version will always be published on our website.